Responsible choices performance

We advocate responsible business practices across British Land and throughout our supply chain.

In FY23 we achieved our highest employee engagement score ever and rolled out sustainability training for all of our employees. We also significantly improved our performance in the Social Mobility Index where we have a strong track record. For our supplier partners we are introducing a framework focused on ESG issues.


Responsible employment

FY23 Performance

FY24 Priorities

Invest in our people

  • £347,000 spent on training and professional qualifications
  • Supported 33 British Land people undertaking professional qualifications
  • 100% of British Land employees paid at least the Real Living Wage
  • Launched sustainability training for all employees


  • Launch new diversity, equality and inclusion training for all employees focused on self-awareness and inclusive behaviours
  • Launch new Managing People training programme for all people managers

Connect with our people

  • 78% engagement score (participation score 84%)
  • 83% staff retention


  • Maintain strong staff engagement score

Provide a safe working environment

  • Injury Incidence Rate – Offices 4.43, incidents per 100,000 full time equivalent, Retail 0.01 incidents per 100,000 footfall
  • Injury Frequency rate – developments 0.06 incidents per 100,000 hours worked


  • Maintain our excellent standards for health and safety


Diversity & inclusion

FY23 Performance

FY24 Priorities

Improve gender diversity at all levels

  • 40% of Board are female
  • 35% of senior management are female
  • Gender pay gap 21.9%


  • At least 40% female representation on the Board
  • At least 40% of senior management (Executive Committee and direct reports) should be women

Improve ethnic diversity at all levels

  • Compliance with Parker Review recommendations on Board level ethnic diversity
  • Ethnicity pay gap 14.2%


  • Maintain minimum of two Directors from an ethnic minority background
  • 17.5% ethnic minority representation across the Company by 2025 (20% stretch)


Responsible procurement

FY23 Performance

FY24 Priorities

Against modern slavery

  • Undertook independent anti-modern slavery audits of 8 critical suppliers
  • 93% of supplier workforce paid the Real Living Wage


  • Commitment to pay at least the Real Living Wage to all British Land employees and for suppliers to endeavour to pay the Real Living Wage to all direct employees and subcontractors

Mandating prompt payment

  • Group invoices settled within 18 days on average, 95% within 30 days


  • Aim to pay 95% of suppliers within 30 days

Responsible procurement standards

  • Updated our Supplier Code of Conduct to include specific UN Sustainable Development Goals requirements
  • Joined Unseen’s Construction Hub


  • Roll out new Supplier Code of Conduct requirements to non-SME supplier partners with 25% of partners to have confirmed UN Sustainable Development Goals focus in the year
For more detailed data, see our Sustainability Progress Report

Sustainability Progress Report 2023

Sustainability Report 2023

Sustainability Strategy 2030

Sustainability Strategy 2030

Sustainability Brief for our Places

Sustainability Brief for our Places

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